One deal in Rekozo,from first message to payment.
Many teams run one deal across WhatsApp, a Word quote and an Excel sheet, then chase the payment on paper. Follow quote Q-2026-0418 for Al Noor Facilities in DubaiSharma Facilities in Pune through six steps in Rekozo, from the first message to the money received, on one record. Every screen shows the product as built today.

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- 01
The enquiry arrives on WhatsApp.
Khalid at Al Noor Facilities asks for 24 cameras with recording and installation. His WhatsApp message lands on his customer record and open deal, so it stays in Rekozo instead of on one phone.Vikram at Sharma Facilities asks for 24 cameras with recording and installation. His WhatsApp message lands on his customer record and open deal, so it stays in Rekozo instead of on one phone.
TodayGood morning Rahul. Please quote 24 dome cameras with recording, cabling and installation for the Al QuozBhiwandi warehouse.Thank you, KhalidVikram. You will have the quote today.Saved to the dealAl QuozBhiwandi warehouse CCTV, Qualified - 02
Rahul builds the quote.
He picks four lines from the catalog, not an Excel price sheet, and adds a 5% project discount and VAT at 5%. Cost, gross profit and margin update as he works.He picks four lines from the catalog, not an Excel price sheet, and adds a 5% project discount and GST as CGST 9% and SGST 9%. Cost, gross profit and margin update as he works.
LineQtyUnitTotal4MP IP dome camera24310.007,050.007,440.001,69,200.0016-channel NVR, 8 TB22,450.0055,600.004,900.001,11,200.00Cat6 cable, 305 m box6395.008,950.002,370.0053,700.00Installation and commissioning13,800.0086,000.003,800.0086,000.00Project discount 5%-925.50-21,005.00Net17,584.503,99,095.00VAT 5%879.22CGST 9%35,918.55SGST 9%35,918.55Total18,463.724,70,932.10Gross profitAEDINR4,752.501,07,695.00Margin27.0%Only people with cost permission see these figures.
- 03
A deeper discount waits for approval.
Khalid asks for 12%. Version 2 falls below the 22% margin rule, so the quote cannot be sent until Sara, the sales manager, approves it. She can also send it back with a reason.Vikram asks for 12%. Version 2 falls below the 22% margin rule, so the quote cannot be sent until Neha, the sales manager, approves it. She can also send it back with a reason.
Margin21.2%Discount 12%Approval line 22%SMNKSara Al MansooriNeha Kapoor Sales managerMargin is below 22%. Sent at 11:04.Send backApprove - 04
The customer accepts.
Khalid replies "YES" on WhatsApp. With Quote acceptance by keyword turned on, the deal moves to Won and the order starts by itself. A reply such as OK changes nothing.Vikram replies "YES" on WhatsApp. With Quote acceptance by keyword turned on, the deal moves to Won and the order starts by itself. A reply such as OK changes nothing.
YESQuotedTower B access controlMarina Tower OwnersBaner Heights OwnersAED 42,310.00INR 9,52,000.009 days, no replyWonAl QuozBhiwandi warehouse CCTVAl Noor Facilities LLCSharma Facilities Pvt LtdAED 17,103.24INR 4,36,231.84PO-ANF-2291PO-SFP-2291 - 05
The order goes to Ops.
A routing rule, not a WhatsApp group, hands the order to Tariq in Ops. He checks the customer PO, the accepted price and the delivery date before work starts.A routing rule, not a WhatsApp group, hands the order to Anand in Ops. He checks the customer PO, the accepted price and the delivery date before work starts.
- Customer POPO-ANF-2291PO-SFP-2291
- Price matches the accepted quoteVersion 2
- Delivery date agreedDue 18 Nov
NewProcessingDeliveredFulfilled - 06
The money arrives.
Accounts records the invoice number from your accounting software and logs each payment as it arrives. Receivables show what is still owed, and Imsa, the AI assistant in Rekozo, drafts reminders for late payers.
Record invoiceINV-24-118717,103.244,36,231.84Payment receivedBank transfer, 24 Nov8,551.622,18,115.92Payment receivedCheque, dated 15 Dec8,551.622,18,115.92Receivables, Al NoorSharmaAEDINR0.00Days to collect25
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